LOGISTICS & CARE
Shipping Policy
From our climate-controlled facility to your doorstep—discover how we ensure the purity of your botanical delivery.
Order Processing
Every order is handled with the same precision as our agricultural process. Most orders are processed within 1-2 business days.
Transit Times
We utilize reliable carriers to ensure safe arrival. Domestic shipping typically takes 3-5 business days depending on your region.
Real-Time Tracking
As soon as your batch leaves our farm, you will receive a tracking number via email to monitor your delivery’s progress.
Sustainable Packaging
In line with our sustainable practices, we use recyclable and biodegradable materials to protect your botanicals.
P.O. Boxes & Restricted Areas
We currently ship to all 50 states where botanical products are legally permitted. Please ensure your local regulations align with the 2018 Farm Bill before ordering.
Missing or Damaged Shipments
If your order arrives damaged or fails to reach you, please contact our support team within 48 hours of the scheduled delivery date so we can resolve the issue immediately.